Terms & Conditions of Advertising

No Booking Agents

durbanvilleINFO does not advertise on behalf of accommodation booking agencies, holiday letting agents or any body that makes bookings on behalf of an establishment for a fee. This includes management companies who let out flats on behalf of owners and private individuals who market properties for holiday letting which they themselves, do not own.

Only One Business/Establishment Per Advertisement

durbanvilleINFO will not accept more than one business/establishment/property per advertisement. If you wish to advertise more than one business/establishment/property and your businesses/establishments are on the same property/erf, you may advertise them on the same page. If they are on separate properties you need to complete application forms for each of your businesses/properties.

Multiple Businesses/Establishments/Properties in Durbanville and Cape Town North

If you own more than one business/establishment/property in the same town/suburb, you need to advertise each property you own separately. (We might not be able to accept all your properties but we insist on full disclosure. Any advertiser found to be using the enquiries from a listed establishment on our site to fill another, unlisted establishment (without having discussed this with us beforehand), will have their ad removed immediately - no questions, no refunds.

Listings for Out of Town

We accept listings for our Out of Town clients subject to approval.  Each application will be assessed on individual merit for unique appeal to site content and interest to our visitors.

Accommodation Establishments

Priority will be given to listing accommodation establishments which are affiliated with or accredited by one of the Regional or National Tourism Bureau, Tourism Associations or Accommodation Associations:


We welcome all business listings reserving the right to exclude businesses which may impact negatively on the performance of other advertisers on durbanvilleINFO network of websites.

Travel and Tour Operators:

We require ALL Tour Operators to be members of or accredited by:

  • SATSA -
  • THETA -
  • FGASA -
Wedding Organisers and Service Providers:

Preference will be given to members of:

  • SAACI -
  • WAHASA -
  • PRISA -
Provide Accurate Information

durbanvilleINFO strives to provide the public with the latest, accurate information. Advertisers are obliged to inform us of any important changes that take place at their businesses/establishments including changes to grading, rates, services available etc. Please note that we will not list properties in areas/suburbs they are not located in, we will not list properties under categories that are not relevant to the business/accommodation provided and your registered business name must be used (as registered with your chosen accreditation association).

Rates Updates and Special Offers

Rates updates to your advertisement/listing are done free of charge (within reason). All updates must be submitted to us in writing, no telephonic updates are accepted. Full details on how to submit updates and special offers are always available on our website.

Change of Ownership

Should you sell your establishment/business whilst you are a member of/advertiser on the durbanvilleINFO network of websites, it is part of our terms and conditions that you notify us to this effect in writing either via e-mail or by fax. The new owner will be required to complete a new application and confirm that they have read and agree to our Terms & Conditions of Advertising.

Email Us: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: 086 627 2584

Invoices and Payment

The annual advertising fee is payable on invoice. The invoices are e-mailed to you on completion of your advertisement and are payable on presentation. Should it be necessary for us to take legal action due to non-payment of your account, you will be responsible for all legal fees incurred.

Annual Renewal

Your advertisement is valid for one full year from the date your advertisement is live on the durbanvilleINFO sites. Approximately 1 month prior to your advertisement expiring you will be sent an e-mail advising that your advertisement is due for renewal. You may then cancel or renew the advertisement. It is part of our terms and conditions that you advise us if you wish to cancel. Failure to notify us of your intent to cancel amounts to a tacit renewal, in which event fees for the following year become due and enforceable.  Cancellations must be sent to:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Fax: 086 627 2584

Enquiries / Privacy Policy

Under no circumstances may advertisers send unsolicited e-mail to members of the public in response to enquiries they receive via the durbanvilleINFO sites. This includes auto-responders advertising other products or other businesses/establishments. Any advertiser found to be violating this condition will have their advertisement removed without any discussion or refund. (Not respecting this condition negates our Privacy Policy and the promise we make to the public that their contact details will not be used for any purpose other than to respond to the enquiry they have made for the establishment they have chosen to enquire with).

Early Cancellations

Early cancellations are not eligible for any refund and advertisements can not be "changed" from one property to another property during the advertising period, nor can advertisements be "put on hold" and then re-instated again at a later time.

Website Links

Premium Listings and Option 2 Banner Ads are the only website listings which qualify for direct external links to their individual websites. Free and General listings do not qualify for live external links to their individual websites.

Copyright and Ownership

durbanvilleINFO reserves the right to make changes, as and when they are deemed necessary, to any and all pages on the web site (and the network of sites within the brand). This includes but is not limited to design layouts, search methods, content, all coding etc.

No materials used on the durbanvilleINFO network of sites may be uplifted for use in other publications. (Both online or offline). These materials include logos created by ourselves, the site layouts and design, scanned and/or resized photographic materials and all html coding. Permission may not under any circumstances be given to webmasters of other web sites to uplift photographs or materials from our sites. Please be aware that this practice is illegal and we will take action against anyone who uplifts content from our sites without express, written permission from ourselves. (Permission will not be unreasonably withheld provided we are consulted beforehand).

By accepting these Terms and Conditions and by paying for advertising on durbanvilleINFO, the owner grants durbanvilleINFO license to use the copy and the photographs on its web site. durbanvilleINFO is not responsible for any infringement of copyright laws resulting from material supplied by the Advertiser and the Advertiser indemnifies against any action brought for breach of copyright or other rights from the use of such material supplied by the advertiser.

durbanvilleINFO shall be entitled to reproduce part or whole of any photographic material supplied by the advertiser in the promotion of either the Advertiser’s business/establishment/property or the promotion of South Africa as a Tourist and business destination for the greater good of all advertisers on the site and the Tourism and Business Industry in general. (Specific requests for non-inclusion will be respected).




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